Contact/Help
Need Help?
We’re here to assist you. For questions about your order, sizing, or anything else, feel free to reach out.
Contact Us
Email: Desert.sj@outlook.com
Instagram: @desert.sj
WhatsApp: +965 97729328
Business Hours: Sunday–Saturday, 10 AM – 10 PM
FAQs
How long does shipping take?
We typically ship within 1–2 working weeks.
Can I exchange or return an item?
Yes! You can request an exchange within 3 days of receiving your order if it’s a standard size, ready-for-delivery item. Items must be unworn and in original condition.
Please note: If the piece was made to order or altered specifically for you, we’re unable to accept returns.
Do you offer custom sizing or alterations?
Yes, we do. Please note that the sizes you provide will be the final garment’s measurements, not your body measurements.
Still have questions?
Don’t hesitate to reach out. We’re always happy to help!